This page contains the ITCA WIC Vendor Manual and Policy and Procedure documents in PDF format. Please select any topic for more information.
ITCA WIC Vendor Manual Table of Contents
To access a specific section of the WIC Vendor Manual, please select from the following sections:
ITCA Contact Information
Section 1: Introduction
Section 2: Authorization
Section 3: WIC Approved Foods
Section 4: WIC Food Benefits
Section 5: eWIC Redemption Procedures
Section 6: Payments
Section 7: Transaction Disputes and Vendor Claims
Section 8: Peer Groups
Section 9: Monitoring and Sanction System
Section 10: Client Access
Section 11: Disqualification and Termination
Section 12: Appeal and Administrative Review Process
Section 13: Reporting Changes
Section 14: Complaints
Section 15: Useful Handouts
Vendor Forms
Vendors must fill out the vendor application completely and submit all required documents to ITCA, partial and incomplete applications are not processed. The vendor application consists of the Enrollment Price Stock Survey, Vendor Application, Infant Formula Purchase Invoice and the Conflict of Interest Form.