State Health Insurance Assistance Program (SHIP) / Senior Medicaid Patrol (SMP)

Arizona State Health Insurance Assistance Program

Help line  

1-800-432-4040

(Select Option #2)

Do you have question regarding:

  • Medicare?
  • Part A (Hospital Insurance)? Part B (Medical Insurance)? Part C (Medicare Advantage)?  Medicare Drug Prescription Plan (Part D)?
  • Medicaid (Arizona Health Care Cost Containment System)?
  • Social Security?
  • Arizona Long Term Care System (ALTCS)?
  • Veterans Benefits?
  • Indian Health Service (IHS)?
  • Appeals?
  • Other types of Health Insurance and Public Benefits?

The Arizona Health Insurance Assistance Program can help you:

  • Determining what benefit one may be entitled to and guiding them through the process
  • Educating community members, elders, caregivers and people with disabilities about Public Benefits through community forums or one-on-one counseling
  • Appeals process with Social Security, Medicare, & Medicaid
  • Educating community about Medicare fraud and abuse

New SHIP Logo New SMP Logo

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FLYERS

2026 Annual Medicare Open Enrollment_updated1

Public Benefit Outreach Project

MIPPA Flyer

Five Reasons To Contact Us

 

SCAMS

Beware of Social Media Scams

 

Common Medicare Part D Open Enrollment Scams (2)

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The Public Benefits Outreach (PBO) Project is a component of the Inter Tribal Council of Arizona, Inc., Area Agency on Aging, which serves 21 tribes in Arizona. PBO is a free health benefits education and counseling service for tribal elderly and people with disabilities. PBO works to educate, advocate, counsel, and empower elders and people with disabilities to make informed health care and benefits decisions. In addition, the PBO project trains volunteers on public benefits to counsel and advocate for elders and people with disabilities. The Public Benefits Outreach Project works closely with the Arizona State Health Insurance Assistance Program (SHIP) and the Administration for Community Living (ACL) under the Arizona Division of Aging and Adult Services.

Tribal Benefits Counselors

  • Counselors are trained in Public Benefits to provide accurate, objective, and confidential counseling to clients.
  • PBO and counselors work together to provide counseling services and presentations in Tribal communities.

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