For eWIC/SEBTC Automated Customer Service call: 1-844-892-2933
For the ITCA SEBTC program staff call: 1-866-359-0007 or email SEBTC@itcaonline.com
Contact the eWIC/SEBTC Automated Customer Service if you need help with any of the following:
- My card was lost, stolen or damaged.
- I need to set or change my pin.
- I need to check my benefit balance.
Contact the ITCA SEBC program staff if you’re experiencing any of the follow issues:
- I need a replacement card.
- I locked my account and need it unlocked.
- I don’t think my receipt matches what I purchased.
- I wasn’t able to buy a food I think is WIC/SEBTC approved.
- I need help finding a store that accepts SEBTC benefits.
- I have questions about my SEBTC benefits.