Public Benefits Outreach Program (PBO)

The Public Benefits Outreach Project works closely with the Arizona State Health Insurance Assistance Program (SHIP) and the Centers for Medicare and Medicaid Services (CMS) to provide accurate, up-to-date information about Medicare, Medicaid, other various entitlement programs, fraud and abuse in the healthcare system, and pertinent health care issues to potential and existing Medicare beneficiaries, staff, and caregivers within the ITCA-AAA service area.  The project collaborates with tribal elderly services providers to provide beneficiary counseling and conduct community outreach through the recruitment, training, and retention of volunteers at the local level.

  • Volunteer recruitment, training, and recognition
  • Informational presentations
  • Door-to-door outreach
  • Promotional and informational exhibit booths at health fairs, elder recognition days, conferences, etc.
  • Benefits counseling
  • Technical assistance


Upcoming Training & Events

State Health Insurance Program 30 Hour Initial Training

The Public Benefit Outreach Project (PBO) will be conducting a free SHIP 30 Hour Initial training on  Medicare, Arizona Health Care Cost Containment System (AHCCCS), Social Security and other Benefit for Volunteers who will be assisting elders and individuals with disabilities in our tribal community.

  • Date: Monday, May 23 – 24, 2016
  • Time: 9 am – 4 pm
  • Location: Inter Tribal Council of Arizona Inc. Room CR1

SHIP 30 hour Initial Training Package May 2016